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How to resolve the "Require strangers to verify their email address?" Instance Setting not saving
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Issue After initially setting up a clean Liferay bundle (using my own administrator email domain), I am unable to save the "Require strangers to verify their email address?" Instance Setting, as it fails to save with...
Idle Database connections in Liferay
Legacy
Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the...
TemplateException: Unsupported template manager ftl
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Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR...
Audit portlet only available for Administrators
Legacy
Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...
CPU activity is high with large number of open sessions
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Issue High CPU activity can have multiple causes.  Reviewing heap dumps may show a large number of objects org.apache.catalina.session.StandardSession. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1...
Configuring CXF Endpoints and Soap Extenders programmatically from 2024.q1
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Issue It is created a customization SOAP extension module following the next documentation to create new endpoint. The component has inside in folder resources → configuration next files:...
Not able to configure logging
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Issue Our previous configurations for logging are no longer working after upgrading to Liferay's Quarterly Releases. This was previously working in DXP 7.3. When we redeploy a module, the module completely stops...
Does the Timezone Needs to be Converted Manually When Fetching Database Entries Programmatically?
Legacy
Issue We changed the default timezone by doing the following: 1. Instance settings > localization > time zone > change to eastern daylight time 2. User Account settings > preferences > display settings > change to...
Upgrade fails for class 'RadioDDMFormFieldTypeReportProcessor' resulting in NullPointerException
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Issue The upgrade is failing from Liferay DXP 7.1 FixPack 21 to Liferay-dxp-2023.q4.4 resulting in the below error: Caused by: java.lang.NullPointerException at...
How to Have the Deploy Folder in the initcontainer Persist to be Available to the Container
Legacy
Issue Is there a way for the deploy folder created in the initcontainer to persist and be available to the container? Environment DXP 7.4 Resolution A potential solution would be to use a shared volume between the...
Custom portlets are not logging correctly with SLF4J
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Issue Custom plugins (portlets and hooks) are not properly logging with SLF4J implemented, with no log4j2 configurations changed from previous Liferay versions to 7.4 or Quarterly Release. Environment DXP 7.4 Quarterly...
How to configure asynchronous logging in Liferay
Legacy
Issue How can I configure Log4j to use asynchronous logging in Liferay? Environment DXP 7.2 DXP 7.3 DXP 7.4 Quarterly Releases Resolution DXP 7.2 and DXP 7.3 NOTE: The following resolution requires customization...
"Column count doesn't match value count at row 2" error occurs while upgrading to 2024.q1.1 using MariaDB as database
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Issue Upgrading Liferay DXP 7.3 to Quarterly 2024.q1.1 shows the error "Column count doesn't match value count at row 2" in the log. Environment 2024.q1 MariaDB 10.4 Resolution A possible cause is that the...
How to run Liferay Tomcat as a Windows Service?
Legacy
Issue We are currently running the tomcat from the command line, but I would like to know how to run it as a Windows service. Environment DXP 7.3+ Resolution Create a clean Tomcat Apache service to make sure it...
Can Liferay run using a JRE instead of a JDK?
Legacy
Issue I am using a Java JRE and encountering errors such as: A fatal error has been detected by the Java Runtime Environment Environment Liferay DXP Liferay Portal Resolution Liferay DXP/Portal requires a TCK-certified...
ORA-00600 error when accessing to Roles Administration
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Issue When accessing to Roles Administration, the following error message appears: ERROR [https-jsse-nio-8443-exec-41][PortletServlet:109] Unable to process portlet...
Getting 'unsatisfied references' error after JAR deployment
Legacy
Issue When creating a service builder project and after deploying the Jars files, it shows the unsatisfied references'' in the GOGO shell. Steps to reproduce: Start the server. Deploy the JAR file. Navigate to...
Cookie consent persistence: how to check the history of responses?
Legacy
Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? Environment DXP 7.4+ Quarterly Release 2023.Q4...
Some database tables are created per company
Legacy
Issue When upgrading from 7.2 to 7.4, it seems that there are tables that appear multiple times with the only difference being the corresponding company ID. e.g., AccountEntry_x_COMPANY_ID Address_x_COMPANY_ID...
"Elasticsearch node search-1 does not meet the minimum version requirement of 7.16" when updating to u30
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Issue During our recent update to Update 30, the portal experienced an issue and did not start correctly. The logs show the following error: Elasticsearch node search-1 does not meet the minimum version requirement...