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Knowledge Article TroubleShooting Sample

Introduction Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only...

Using Zapier to Sync Object Data with Google Sheets

How To

Introduction You can use Liferay Objects with data integration tools to create automated tasks for syncing Object data with external services. These tasks are triggered using webhooks and can connect to...

JS file caching

Legacy

Issue How to enable the cache for the JS file? On each page refresh, all default JS is getting called, impacting site performance. Environment Liferay Paas Liferay Quarterly Release Resolution While refreshing the...

Is JDK 21 supported by Liferay?

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Supportability of JDK 21 for Liferay PaaS and...

Blank screen when downloading a folder as a zip file from the document library, when the title contains special characters

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a folder containing...

Show Number of Requests in Redirection > 404 URLs Tab

Legacy

Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...

How apply changes to Tomcat's server.xml file in Liferay PaaS

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml...

How to resolve a Jenkins "Failed to rotate logs" error when executing the Project Build Discarder

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent...

Ext module is not deployed with the cloud deployment process

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...

Performance issue: Liferay service getting restarted frequently

Legacy

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...

How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...

How to resolve Jenkins builds no longer completing after GitHub user contact adjustments

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...

How do I implement a JNDI database connection on Liferay PaaS

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...

Unable to send message: Could not convert socket to TLS

Legacy

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you...

How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment...

Liferay PaaS - DB user doesn't have super privileges for the database service

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227...

Is it possible to change how much memory Gradle uses during a Liferay PaaS build in Jenkins?

Legacy

Issue Since our Jenkins builds are using Gradle Daemons, we would like to increase the memory available to control how much memory Gradle uses, so that it is increased from this default: org.gradle.jvmargs=-Xmx512m...

How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins...

Before opening a ticket related to VPN on Liferay PaaS

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). The following article outlines a short checklist of...

Not able to download the logs of more than 10000 lines

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download...

How to generate the crt and key of a certificate on base64 for a custom domain on Liferay PaaS?

Legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As stated on this documentation you'll need to add both the...

nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて

Legacy

, knowledgeArticleType: , legacy: true, name: nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて, r_userToP2S3KnowledgeArticles_userId: 0, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

Search Blueprints

Official Documentation

Search Blueprints [LES Subscription](./activating-liferay-enterprise-search.md) DXP 7.4 U5+; 7.3 U6+ With Search Blueprints you can Make minor tweaks to Liferay's default search page behavior ...

Creating Elements

Official Documentation

Creating Elements There are a lot of system Elements that ship with Search Blueprints. If none of the system Elements meets your needs, there are many ways to create your own Search Blueprints...

Search Blueprints Elements Reference

Official Documentation

Search Blueprints Elements Reference Elements are one of the fundamental building blocks of a Search Blueprint. To explore all the available Elements, navigate to the Global Menu (Global) →...

Monitoring Elasticsearch

Official Documentation

Monitoring Elasticsearch [LES Subscription](./activating-liferay-enterprise-search.md) If you have a Liferay Enterprise Search (LES) subscription, you can integrate Elastic's Kibana monitoring UI...

Creating and Managing Elements

Official Documentation

Creating and Managing Elements Elements are one of the fundamental building blocks of Search Blueprints and are managed within the Blueprints application. Open the Global Menu's Applications...

Learning to Rank

Official Documentation

Learning to Rank Liferay Enterprise Search (LES) Subscribers Search engines like Elasticsearch have well-tuned relevance algorithms, good for general search purposes. LES Learning to Rank...

Collections with Search Blueprints

Official Documentation

Collections with Search Blueprints [Release Feature](../../../security-and-administration/administration/configuring-liferay/feature-flags.md) When you create a search blueprint, you can enable it...

Troubleshooting Cross-Cluster Replication

Official Documentation

Troubleshooting Cross-Cluster Replication Known common pitfalls encountered during the CCR setup are covered here, as well as general troubleshooting techniques. For further troubleshooting, look...

Custom Element Examples

Official Documentation

Custom Element Examples Here are example elements that use custom fields and nested fields in their contributed query clauses. Using Custom Fields (Expando) in Elements You can add custom fields...

Collapsing Search Results

Official Documentation

Collapsing Search Results Liferay DXP 2023.Q4+/Portal GA102+ You can collapse search results that have identical keyword field values. For example, an internal blog titled Employee of the Month...

Managing Elements

Official Documentation

Managing Elements To create new Elements, click Add (Add). See Creating Elements for more details. As of Liferay DXP 2023.Q4+/Portal GA102+, the title and description fields are localizable. To...

Predefined Element Variables Reference

Official Documentation

Predefined Element Variables Reference In the Element Source editor, place the cursor in the desired location and click the variable in the left hand sidebar to insert it. In the Custom JSON...

Creating and Managing Search Blueprints

Official Documentation

Creating and Managing Search Blueprints You can create Search Blueprints from the Global menu's Applications section → Search Experiences. If you already have a Blueprint and want to apply it's...

Custom Facet

Official Documentation

Custom Facet The Custom Facet is unique among the out-of-the-box search facets. Rather than always grouping results by a single static field (like the modified date or the asset type), you can...

Site Facet

Official Documentation

Site Facet The Site Facet narrows search results down to those existing in a certain site. Each site with content matching the searched keyword appears as a facet term. Example of Site facet...

Type Facet

Official Documentation

Type Facet The Type Facet narrows search results down to those associated with a certain Asset Type. Each Type with content matching the searched keyword appears as a facet term. Example of type...

Search Insights

Official Documentation

Search Insights This feature is intended for testing and development. The Search Insights Widget, when added to a Search Page, is for inspecting two things: The query string that's constructed...

Result Rankings

Official Documentation

Result Rankings Subscribers This feature does not work with Solr. Result Rankings are for changing the list of returned results for specific keywords. With Results Rankings you can Designate...

Synonym Sets

Official Documentation

Synonym Sets Subscription This feature does not work with Solr. You can add a maximum of 10,000 synonym sets. A Synonym Set is a group of words or phrases with the same meaning. An...

Exploring Indexed Fields

Official Documentation

Exploring Indexed Fields Some search features can be configured if you know how to explore a search document's fields or inspect the search engine's field mappings. The available index fields can...

Understanding Search Blueprints

Official Documentation

Understanding Search Blueprints Use Search Blueprints to tailor the search page experience to your users' needs, without deploying any custom code. With Blueprints you can Create context-aware...

Sorting Results in a Search Blueprint

Official Documentation

Sorting Results in a Search Blueprint Add a sort configuration to search blueprints to control the order of search results: Open the Global Menu (Global Menu), click the Applications tab, and...

Using a Search Blueprint on a Search Page

Official Documentation

Using a Search Blueprint on a Search Page By default, a search page does not have a search blueprint associated with it. A blueprint must be applied to a search page to affect the Liferay search...

Semantic Search

Official Documentation

Semantic Search 7.4 U70+ [Beta Feature](../../security-and-administration/administration/configuring-liferay/feature-flags.md) Semantic search evaluates the intent behind a searched phrase....

Creating a Search Blueprint for Semantic Search

Official Documentation

Creating a Search Blueprint for Semantic Search 7.4 U70+ [Beta Feature](../../../security-and-administration/administration/configuring-liferay/feature-flags.md) Once a model is selected and the...

Search Administration and Tuning

Official Documentation

Search Administration and Tuning Search Administration Panel Overview Reindexing Modes Search Tuning Synonym Sets Result Rankings Troubleshooting Search Search Insights Troubleshooting...

Search Bar Suggestions

Official Documentation

Search Bar Suggestions 7.4 U36+ and GA36+ Liferay's Search Bar Suggestions provides search as you type functionality. As you type search keywords into the Search Bar widget, the query is processed...

Installing Search Experiences on Liferay 7.3

Official Documentation

Installing Search Experiences on Liferay 7.3 [LES Subscription](./activating-liferay-enterprise-search.md) DXP 7.4 U5+; 7.3 U6+ The Liferay Enterprise Search Experiences app includes a suite of...

Optimizing Search Response Size

Official Documentation

Optimizing Search Response Size In rare cases, an overly large search response can result in ERROR messages from the search engine: ERROR [http-nio-8080-exec-335][ElasticsearchIndexSearcher:165]...

Personalizing the Search Experience

Official Documentation

Personalizing the Search Experience One of the premier use cases for Search Blueprints is to personalize Liferay's search results. With a personalized search experience, each user sees results...

Search Blueprints Configuration Reference

Official Documentation

Search Blueprints Configuration Reference The Search Blueprints user interface has a Query Builder for creating Blueprints. Beyond adding Elements and configuring the query settings, there are...

Setting Up a Text Embedding Provider

Official Documentation

Setting Up a Text Embedding Provider 7.4 U70+ [Beta Feature](../../../security-and-administration/administration/configuring-liferay/feature-flags.md) A text embedding provider has two jobs: At...

Elasticsearch Indexes Reference

Official Documentation

Elasticsearch Indexes Reference Liferay 7.3 and 7.4 each have a set of indexes created in Elasticsearch. Understanding these indexes and what they do can help you better configure and administer...

Reindexing Modes

Official Documentation

Reindexing Modes Liferay DXP 2023.Q4+/Portal GA102+ Reindexing is refreshing all or part of the search index that's used for searching, and in some cases displaying, Liferay's content. Execute a...

Search Administration

Official Documentation

Search Administration In Control Panel → Configuration → Search there are three administrative UIs: Connections, Index Actions, and Field Mappings. Connections shows you the search engines your...

Search Configuration Reference

Official Documentation

Search Configuration Reference Search in Liferay DXP can be configured in lots of ways. Once you understand the concept of configuration scope, you'll understand where to find a certain...

Search Pages and Widgets

Official Documentation

Search Pages and Widgets Liferay's default search page is at . You can create your own page from scratch or reuse the existing page, adding or removing Search widgets as you like.

Configuring Search Bar Suggestions

Official Documentation

Configuring Search Bar Suggestions 7.4 U36+ and GA36+ Search Bar Suggestions adds search as you type functionality to Liferay's Search Bar widget. Select a result from the drop-down list or...