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Some management toolbars do not display the stored display style
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Issue Changing the display view when in the People section does not remain if you navigate away to a different page. Steps to reproduce Start a clean bundle of Liferay DXP 7.2. Go to People -> Memberships and change...
When entries in the jgroupsping table are not removed, clustering does not always work properly
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Issue With two Liferay 7.2 SP3 nodes, configured unicast clustering. However, it has been observed that clustering does not always work properly and that the cluster returns to normal operation when the entries in...
"The activate method has thrown an exception java.nio.file.NoSuchFileException:" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server
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Issue "The activate method has thrown an exception java.nio.file.NoSuchFileException: + {path}" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server. 2021-12-23 05:46:17.220 ERROR...
Is there a way to find out which osgi module owns a jar that's been written to the $liferay_home/osgi/state directory?
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Issue I would like to find out which osgi module owns a jar that's been written to the $liferay_home/osgi/state directory. Environment DXP 7.2 DXP 7.3 Resolution  The id of the bundles in Gogo Shell corresponds...
Why are Exports Slow In a Site With a Large Number of PDF Documents?
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Issue When I attempt an export of a site containing a large number of PDF documents in DXP 7.3, the export takes a very long time. Environment DXP 7.3 Resolution This issue is resolved by LPS-142761  ...
Liferay fails to start up after installing fix pack
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Issue After installing a fix pack, sometimes the environment may not start back up and will encounter the following error: 10-Nov-2021 18:14:07.441 SEVERE [localhost-startStop-1]...
The jgroupsping entries not getting deleted from table in Kubernetes environment
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Issue In case of using Kubernetes, you might encounter a problem in your cluster using JDBC_PING, as the entries from the jgroupsping table related to the shutdown pods are not getting deleted. Environment DXP 7.3+...
Cannot start up server after applying a new patch
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Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main]...
TypeError: str.indexOf is not a function error is encountered while doing `gulp-upgrade`
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Issue While upgrading Liferay themes from Portal 6.2 to 7.2, the following error is coming. bash-4.4# gulp upgrade [20:01:07] Using gulpfile /home/node/devcenter-theme/gulpfile.js [20:01:07] Starting 'upgrade'......
Upgrading from Fix Pack 1 to Fix Pack 2 in Liferay DXP 7.3, a NoSuchGroupException occurs
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Issue When upgrading from Fix Pack 1 to Fix Pack 2, issues with the control panel options arise, such as being unable to use the page building option and having no portlets visible on the home page. The console...
Why aren't Headless API calls working after I change the Root context?
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Issue I changed Liferay's root context to a custom context, and now headless API calls are returning "access denied" errors. Environment DXP 7.3 Resolution This issue is fixed by LPS-143355  Additional...
Liferay fails to manage unique session and displays the mismatched data of the users
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Issue Liferay fails to manage unique sessions and displays the mismatched data of the users when using the below code ThemeDisplay td = (ThemeDisplay) renderRequest.getAttribute(WebKeys.THEME_DISPLAY); User user =...
Application performance comparison between Unicast and Multicast configurations
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Issue As per the business-specific requirement, modified the configurations by changing from default multicast with unicast clustering. While doing so, how the application performance will be impacted between Unicast...
Errors when executing upgrade process for com.liferay.exportimport.service
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Issue The ExportImport Service failed during the upgrade from Liferay 6.2 to DXP 7.2: ERROR - Failed upgrade process for module com.liferay.exportimport.service com.liferay.portal.kernel.upgrade.UpgradeException:...
Create custom notification module
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Issue Unable to get notification over UI even after adding entry in usernotificationevent table through UserNotificationEvent API. Environment Liferay DXP 7.2 Resolution Even after adding entry in...
How apply changes to Tomcat's server.xml file in Liferay PaaS
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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml...
Multiple Spring MVC Portlets names are not displayed in Add Widget menu when added in the same WAR file
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Issue When creating custom widgets, if multiple widgets are deployed within the same war file, the individual names of the widgets are not seen in the Add Widget menu within Liferay Instead, each widget shares the same...
NullPointerException in service builder methods after upgrade to DXP 7.3
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Issue After upgrading the portal to DXP 7.3, the following stack trace in some custom modules is reported: Caused by: java.lang.NullPointerException at...
Fetching the web contents with the "Accept-Language" header returns different languages
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Issue Fetching the web contents using the headless API with the "Accept-Language" header returns the selected language variation if there is a translation for it, but otherwise, it returns the default...
"Your request failed to complete" error is displayed on the user interface but there is no more information about it
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Issue If there is an unexpected error, sometimes a "Your request failed to complete" error is displayed on the user interface, but no additional information is given. How can I get more information on this error?...
How can I manually force the generation of document thumbnails?
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Issue It is necessary to regenerate all thumbnails of the documents in documents and media. After executing "Reset preview and thumbnail file for Documents and Media" in the server administration section, the thumbnails...
How to connect to API Rest using Digest Auth in 7.1
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Issue It's not possible to accces to an endpoint in 7.1 when using Digest Auth using the same configuration as used in higher versions (for our example we'll use 7.3). For the reproduction steps we'll use: the same...
Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network?
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Issue Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network? Environment Liferay...
com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption
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Issue The server is down with the below exception. What does this error mean? ERROR [https-jsse-nio-8443-exec-144] [JDBCExceptionReporter: 234] The driver could not establish a secure connection to SQL Server by...
Service "com.liferay.portal.kernel.messaging.DestinationFactory" is unavailable
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Issue What does this error mean? When it will occur? 2021-07-21 00: 02: 06.207 ERROR [ServerService Thread Pool - 111] [ServiceProxyFactory: 109] Service "com.liferay.portal.kernel.messaging.DestinationFactory" is...
Using JSONFactoryUtil.looseDeserialize method deserilizes to HashMap instead of my class.
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Issue We have a WAR portlet that uses JSONFactoryUtil.looseDeserialize method. Also, our class is defined as whitelisted. See following: json.deserialization.whitelist.class.names=\...
Getting com.mysql.cj.jdbc.exceptions.CommunicationsException on server startup
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Issue User gets below error on server startup/restart: ERROR [main][DialectDetector:147] com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure__The last packet sent successfully to the...
Known Issue [Resolved]: Staging publications in the Global site fail due to duplicate categories after upgrade to 7.3 or 7.4
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Issue After upgrading our 7.0 bundle (where we had some categories in the Global site used for various assets) to 7.3, the vocabularies look to be duplicated in the post-upgrade environment (one list that cannot be...
Known Issue: "PermissionChecker not initialized" errors are observed and no pages are rendered following upgrade to 7.3
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Issue After upgrading from 7.0 to 7.3, when we start up our bundle for the first time the site does not render any pages (other than to show "powered by" on the home page) and the following error can be observed in...
After upgrading from 7.2 to 7.3, Style Books throws IllegalArgumentException
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Issue After upgrading from 7.2 to 7.3, Style Books is inaccessible Steps to Reproduce: Launch a clean 7.2 DXP bundle Shut down the bundle once the portal appears in the browser Upgrade to 7.3 and launch the...
SQLRecoverableException
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Issue The server is down with the below exception java.sql.SQLRecoverableException. What will be the possible root cause which triggers this exception? 2021-10-12 10:25:54,807 SEVERE [Common.CommonUtils] (default...
7.2 to 7.3 upgrade fails with "Failed upgrade process for module com.liferay.asset.display.page.service"
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Issue The upgrade fails with an error message that includes the following line: ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module com.liferay.asset.display.page.service Environment DXP...
How to enable Hibernate query parameters logging
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Issue Sometimes it can be useful to check which query is executed against the database as well as its parameters. Resolution To show the information in the logs the following has to be done: From Control Panel...
How to get the groups associated to organizations using JSON Web Services
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Issue There is no method available in the JSON Web Services API to obtain the groups (i.e. sites) associated to organizations. Is there a way to get them? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution There...
Restricting redirection to whitelisted URLs
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Issue I want to specify the URLs my users get redirected from our site.  Environment DXP 7.0+ Resolution You have more information about this settings in this article: Errors in the log file of the type "Redirect URL...
Deploying Liferay DXP 7.3 on JBoss EAP 7.3.0
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Issue Detailed steps to Install Liferay DXP on JBoss EAP Environment Liferay DXP 7.3 JBoss EAP 7.3.0 JDK 1.8 Resolution 1. Liferay Home is the folder that consists JBoss server folder. After installing and deploying...
java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called
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Issue When this error "java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called" occurs? 2021-10-04 09:09:58.095 ERROR [default task-34][IncludeTag:128] Current URL /...
Bulk deployment state loop
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Issue When trying to deploy the modules in bulk, the modules got stuck in a start-stop loop. Environment Liferay DXP 7.2, 7.3 Resolution It's an already known issue LPS-139889 and will be fixed in the...
SSL protocol errors are observed in the browser while attempting to access Liferay at http://localhost:8080
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Issue This document will discuss some cases where SSL protocol errors are observed in the browser after opening the default address to the Liferay DXP instance (i.e., http://localhost:8080). This is especially true when...
How do we set the number of Recent Sites that show up in the Control Panel's Sites column?
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Issue We would like to control how many Recent Sites are listed on the Control Panel's Sites column. Environment Liferay DXP 7.3 Resolution The following property can be declared within the portal-ext.properties...
How can I resolve "Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" errors?
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Issue I am seeing the following error in my clustered environment: com.liferay.portal.kernel.messaging.MessageListenerException: java.lang.IllegalStateException: Unable to get portal cache manager...
Accessing a Service Builder module from a Spring MVC portlet in Liferay DXP
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Issue When a Spring MVC portlet is trying to call a Service Builder service, there are java.lang.ClassCastExceptions in the logs. For example: ERROR [http-nio-8080-exec-5][DispatcherPortlet:428] Could not...
Known Issue: Adjusting Calendar Notification Template fields to be greater than 75 characters results in “Portlet is temporarily unavailable" and JDBCExceptionReporter errors
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Issue When attempting to edit the fields for a calendar email notification template (such as the "From Name" and "From Address" in the "Invite Email" template), if the combined values of the two fields are too long...
Session timeout problems in Azure related environments
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Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP...
Adding custom preferences to Spring MVC Portlet
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Issue We've create a new Spring MVC Portlet and we'd like to configure it with some custom portlet preference. How can we do it? Environment Liferay DXP Resolution Once you've created your Spring MVC Portlet you...
Failed upgrade process com.liferay.asset.display.page.internal.upgrade.v2_3_2.UpgradeAssetDisplayPageEntry
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Issue The following error is thrown while upgrading a DXP 7.3 instance:...
"Service "com.liferay.portal.kernel.cache.MultiVMPool" is unavailable" errors in the logs during startup
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Issue The following error can be seen in the logs multiple times during server startup ERROR [Start Level: Equinox Container: 30e307ea-2db2-001b-1b24-8fe7a9e210b3][ServiceProxyFactory:265] Service...
How to generate multiple Java Thread Dumps in Linux and Windows
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Issue In case of a throughput issue, the Liferay support service usually asks to take some java thread dumps from the Liferay server, in an interval of 1-2 seconds. Taking several thread dumps, allows you to detect if a...
Layout module upgrade fails with NoSuchGroupException when moving up to dxp-14 fix pack
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Issue After installing dxp-14 fix pack, start up fails due to the layout module upgrade failure. ERROR [main][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.layout.impl...
After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error
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Issue After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error. The trace is: ERROR [fileinstall-directory-watcher][ContextLoader:350] Context initialization failed...
Bidirectional Synchronization with Google Calendar
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Issue How to configure the Calendar widget to get Bidirectional Synchronization with Google Calendar? Environment Liferay DXP 7.0+ Resolution Bidirectional Synchronization with Google Calendar is not supported in...
Empty string is considered as null in the parameter map
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Issue Is there any specific reason why the empty String in the parameter map is considered Null? Steps to Reproduce: Deploy the com.mycompany.my.icefaces.portlet. The portlet has a example <ace:datatable> with...
Unresolved requirements using a class from util-java in custom development
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Issue Trying to use a class from /util-java, such as com.liferay.util.Normalizer, in a custom development by adding to build.gradle the dependency compileOnly group: "com.liferay.portal", name:...
Are directories "document_preview" and "document_thumbnail" strictly necessary to upgrade to DXP?
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Issue During the upgrade, there are usually many thumbnails and previews, which could significantly increase the duration of the upgrade. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution It's not necessary to...
Startup errors after installing DXP 7.3 Fix Pack 2
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Issue After installing Fix pack 2, errors like the following are shown in the server boot log: 2021-07-02 08:21:57.763 ERROR...
Special Characters are Escaped in Salesforce Chat
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Issue Special characters are escaped when using the Salesforce Snap-In Chat in Liferay. Environment Liferay DXP Resolution Since Salesforce Snap-In Chat is a third-party add on, and no core Liferay issue has been...
A servlet matching the filter (servlet.init.private=false)(servlet.type=friendly-url) is unavailable
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Issue The following WARN message is obtained during the portal startup: 2020-02-07 09:02:43.401 WARN  [http-nio-9090-exec-7][PortalImpl:6752] javax.servlet.ServletException: A servlet matching the filter...
Fetch forms through API in Liferay DXP 7.1 and above
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Issue I would like to fetch forms with the DDLRecordSetLocalServiceUtil.getRecordSets(groupId) API call, but it only returns DDL records and not any forms.  Environment DXP 7.1 - DXP 7.3 Resolution Since DXP...
Schedulers are not initialized as intended in a clustered environment
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Issue In a clustered environment if we restart the nodes at the same time for a deployment, schedulers and information can be lost.  Environment Liferay DXP 7.3 Resolution The issue described above is...
How do I disable the Trial license within a Liferay DXP image?
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Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed...