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Conflict loading libraries from the global classpath(tomcat-/lib/ext/)
Issue Loading the libraries from the global classpath is conflicting with one of the Liferay's internal module Caused by: java.lang.ClassNotFoundException: org.apache.commons.compress.archivers.zip.ZipFile...
Heat mapping functionality in Liferay Analytics Cloud
Issue With Heat Mapping as part of Liferay Analytics, it would be great to have a one-stop-shop experience. Heatmapping functionality that would allow consumers to see what areas of each page are used most by users...
Alternative for browser native dialogs when Liferay is rendered in cross-domain iframes
Issue Is there a roadmap for Liferay to deal with Chrome's decision to remove JS dialogs from cross-origin Iframes? Since this can create issues such as using the Control Panel when Liferay is using one of those...
Files in the document_library folder are owned by the root user
Issue After executing the portal with the Linux root superuser, some files and folders in the $LIFERAY_HOME/data/document_library folder are now owned by the root user and can't be accessed by the...
(IX_228562AD) violated on Server restart caused by a DuplicateLockException
Issue Unique constraint (IX_228562AD) violated on Server restart. It could be shown as an ERROR log message in JDBCExceptionReporter class and an INFO log error in BackgroundTaskMessageListener class. 2022-04-20...
Specifications API is not supporting Upsert operations
Issue Users are unable to add translations for title/labels in Specification API. Steps to reproduce: 1. POST a specification by using the Specification API endpoint...
Unable to add Products with Specifications via headless API
Issue When a product is created with specifications, the 200 response code is received. But, on UI product is not visible. Steps to reproduce: 1. Create a product by using the POST /v1.0/products (Request is...
Product status is not changing via headless APIs
Issue If the product is created via headless API with workflow-enabled. The status of the product is in a 'draft' state rather than a 'pending' state. Steps to reproduce: 1. Assign a default workflow to Commerce...
"Unable to extend the HTTP session" WARN logs
Issue These warnings are frequently found in the logs:  Unable to extend the HTTP session. or Unable to extend the HTTP session. Review the portal property "session.timeout" if this warning is displayed...
Page .lar exports are failing to be imported due to a "DuplicateVocabularyException: A category vocabulary with the name topic already" exists
Issue Page .lar exports from one 7.3 environment are currently failing to be imported in a separate 7.3 environment due to the following error:  DuplicateVocabularyException: A category vocabulary with the name topic...
Unable to configure Outlook
Issue Steps Followed: 1. portal-ext. properties:  mail.session.mail.smtp.auth=true mail.session.mail.smtp.starttls.enable=true  2. Navigate to Server Administration -> Mail Outgoing SMTP Server: smtp.office365.com...
CounterLocalService.fetchCounter" does not exist in DXP 7.2 or later versions.
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Intermittent performance issues caused by Journal Articles Display
Issue After installing dxp-16, intermittent performance issues are being seen Thread dumps taken during the performance issue show a number of threads with a similar format: at...
Audit modules is not starting after upgrade
Issue After upgrading from Liferay Portal 6.2 to Liferay 7.2. The following audit module error is appearing. 2020-11-05 10:07:14.615 INFO [Start Level: Equinox Container:...
User should be re-directed to the custom page once the session expires
Issue Once the session expires, users should redirect to the custom page Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To redirect the user to any...
StaleObjectStateException for RedirectNotFoundEntryImpl
Issue The StaleObjectStateException is appearing in logs for RedirectNotFoundEntryImpl. 2022-02-08 05:36:36.385 ERROR [https-jsse-nio-8443-exec-157][I18nFilter:62] org.hibernate.StaleObjectStateException: Row was...
Is it possible to keep the session between domains that are not subdomains of a parent?
Issue Is it possible to keep the session in Liferay when changing from one domain to another domain? In particular, is this possible when the domains are not subdomains of a parent domain? Environment Liferay DXP...
Error using Service Builder when an entity has a BLOB field
Issue We define the following sample entity for Service Builder <entity name="Documentos" remote-service="false" local-service="true" uuid="false" table ="REAJ_GESTION_DOCUMENTO" data-source="extDataSource">...
What does expires header with "Thu, 01 Jan 1970 00:00:00 GMT" value means?
Issue When retrieving HTML content the following header/value can be found: Expires: Thu, 01 Jan 1970 00:00:00 GMT  Along with the Expires header the following ones are also sent in the response: Cache-Control:...
Product specifications are not getting created if not available on the portal
Issue When specifications are not available on the portal. It's giving 500 Internal Server Error in the response body while creating the product via headless API. Steps to reproduce: 1. Create a product by using...
Product status is not updating by using Patch API
Issue PATCH API is not updating the status of the product workflow. Steps to reproduce: 1. Create a product via headless API( request is attached). 2. Check the status of the product in UI ( It's showing as draft...
Subfolder webcontent is not fetched with headless API
Issue Step to Reproduce: 1. Create three basic web content. 2. Create a folder with two basic web content inside it. Now, total web content is 5 including. 3. Navigated to http://localhost:8080/o/api 4. Executed the...
INFO log traces with STARTED/ STOPPED information are not displayed when deploying a module if using WildFly/JBoss version 22.0.0 or higher
Issue When a module is started or stopped, there is usually a log trace of level INFO showing that information. However, when using the application server WidlFly/JBoss with version 22.0.0 or higher, these traces are...
Some pages do not display properly when HTTP Strict Transport Security (HSTS) is configured.
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Buttons inside SAML Admin not working
Issue Add Identity Provider button of SAML Admin is not clickable. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.0, 7.1, 7.2 and 7.3: Add below...
'users.reminder.queries.enabled' portal property can be configurable from the UI on a per-instance basis
Issue Until now, the property 'users.reminder.queries.enabled' has been set to true or false per instance. However, after version DXP 7.3, the user is no longer able to do so (as the per-instance property file...
Interactive commands is not working properly in Gogo Shell
Issue Steps to reproduce: 1. Connect with Gogo Shell via command line. 2. Type 'disconnect' command. Expected Result: The following question must appear after typing the command                                  ...
Troubleshooting java.lang.NoClassDefFoundError/java.lang.ClassNotFoundException
Issue java.lang.NoClassDefFoundError or java.lang.ClassNotFoundException on portal startup only. Environment Portal containing custom modules including optional dependencies. Resolution Review the deployed...
Layout permissions lost upgrading from 6.2 to 7.2
Issue After the upgrade from 6.2 to 7.2, several Layout permissions have been changed. Some pages restricted to the user Guest are accessible after the upgrade. There are rows in the ResourcePermission table with the...
Error handling LOB columns
Issue We have developed a custom entity using Service Builder. One of the tables defines a LOB column. When we try to insert a record in that column we get following database exception:...
Starting nodes concurrently can lead to incorrect module upgrades
Issue Module functionality seems to fail after moving to a newer fixpack. After executing a system:check unsatisfied dependencies like the following appear: Component with ID 58 is unavailable due to missing...
Establish an external data source using JNDI
Issue Sometimes there is a requirement to use data sources other than Liferay DXPs. To do this, the data source can be configured via JNDI data source or JDBC properties. Any database other than Liferay DXP's...
Upgrade fails after installing dxp-24 because of deprecated constructor
Issue When running the upgrade tool after installing dxp-24, the upgrade can fail with the following error appearing in the upgrade logs: 2021-12-23 15:07:39.034 ERROR [Start Level: Equinox Container:...
How to include the gradle dependency of a module into another module project?
Issue How to include the Gradle dependency of a module (Workspace A) into another module (Workspace B) project? Environment Liferay DXP 7.2 Resolution Please Note: Please choose to follow your appropriate discretion...
Extracting Database structure of Liferay
Issue User needs to extract complete database structure of Liferay. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Liferay does not have any OOTB functionality for extracting the DB...
Webcontent Images is getting removed after Patch Upgrade
Issue Steps to Reproduce: Start the 7.1GA1. Create a structure add text, image, and number fields, and save. Create a template. Select the newly created structure and select the structure fields from the left sidebar...
NullPointerException/ElasticsearchConnectionNotInitializedException/ArrayIndexOutOfBoundsException when starting JBoss EAP server
Issue After deploying Liferay DXP 7.3/7.4 on JBoss EAP server, the server can not be started due to the following error: 10:17:20,354 INFO 2022-02-17 10:17:20.308 ERROR [Framework Event Dispatcher: Equinox Container:...
NullPointerException when starting JBoss EAP server
Issue After manually deploying Liferay on JBoss EAP, the JBoss EAP server can not be started due to the following ERROR [0m[31m08:50:29,397 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 80) MSC000001:...
JS and CSS files are loading only after page refresh
Issue JS and CSS files in portlet are loaded only after refreshing a page Environment Liferay DXP 7.2 Resolution Certain elements of the page may require regular navigation to work properly. In these cases,...
Apache Felix Webconsole JS and CSS resources not loaded
Issue Apache Felix Webconsole JS and CSS resources not loaded with 'org.eclipse.equinox.http.servlet' Steps to reproduce: 1. Start the server. 2. Download this: org.apache.felix.webconsole-4.6.4-all.jar from here:...
Unable to delete navigation menu from page
Issue Unable to remove the navigation menu widget from the page. Environment Liferay DXP 7.0 Resolution It is the intended behavior of Liferay as there is an option to enable Hidden from Navigation Menu...
java.sql.SQLException: Connection is closed error is continuously written to the log file.
Issue The error "java.sql.SQLException: Connection is closed" is continuously written to the log file. Caused by: java.sql.SQLException: Connection is closed  at...
Establish an external data source using JDBC
Issue This article outlines how to set up a connection between Liferay and an external database using JDBC properties. Environment Liferay DXP 7.3 Liferay DXP 7.4 MySQL database Resolution There are two ways to...
After upgrading from 6.1 or 6.2 to DXP 7.0, Wiki pages have the wrong portlet ID in URLs that are embedded in the content
Issue Steps to reproduce: (in order to keep things as simple, I started the upgrade from 6.2, where the ID of the portlet is still 54. The problem is where we upgrade from 6.2 to 7.0) 0. Vanilla 6.2 SP20 1. Create a...
What is the alternate way to avoid clearing browser cache each time to reflect the Metal SOY module changes?
Issue What is the alternate way to avoid clearing browser cache each time to reflect the Metal SOY module changes? Environment Liferay DXP 7.2 Resolution First, clearing the cache is required as the browser stores...
"Going to buffer response body of large or unknown size" warning triggers
Issue Why does the below warning trigger?  2021-08-18 20:14:27.334 WARN  [ajp-nio-8009-exec-795][HttpMethodBase:185] Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is...
FreeMarker template com.sun.proxy.$Proxy975.getLatestArticle(long) error triggers
Issue Below "FreeMarker template com.sun.proxy.$Proxy975.getLatestArticle(long)" error triggers and this gets resolved after clearing the  server cache from server administration. The property...
Options are not available to configure while selecting the "Remote Cluster Connection ID"
Issue After portal upgrade, when updating the elastic search in DXP 7.3, options are not available to configure while selecting the "Remote Cluster Connection ID". And the below error triggers at the same time span...
Liferay cluster works when truncating the crashed jgroupsping entries. Why does this happen?
Issue When recreating the pod during the pod start-up stage, clustering doesn't work properly, and the below error triggers. But, the Liferay cluster works perfectly post restarting the pods by truncating the entries...
Data providers lead to NPEs during a DXP 7.0 to DXP 7.2 upgrade
Issue A Data Provider configured in DXP 7.0 can lead to NullPointerExceptions when upgrading to DXP 7.2 Steps to reproduce: 1. Start Liferay DXP 7.0 server 2. Navigate to Forms -> Data Providers -> Add REST Data...
Log4j warnings after upgrading to Fix Pack 15
Issue After upgrading Liferay DXP 7.2 to Fix Pack 15, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element...
SearchEngineUtil.search equivalent in Liferay 7.2
Issue Liferay 6.2 class SearchEngineUtil equivalent in Liferay 7.2. Environment Liferay DXP 7.2 Resolution The below document includes the replaced classes of the deprecated ones....
Service Access Policy configuration file
Issue Users are unable to export and save the configurations set by the Service Access Policy. Steps to reproduce: 1) Start a clean bundle of Liferay DXP 7.2 2) Navigate to Control Panel -> Configuration -> Service...
Unable to create a SAML certificate using Document Library Keystore Manager
Issue Unable to create a SAML certificate using Document Library Keystore Manager with Google Cloud Storage There was a problem loading the SAML Keystore. Please contact your system administrator....
Custom captcha validation using CaptchaUtil fails with error "Captcha Validation Failed"
Issue Custom captcha validation using CaptchaUtil API fails giving "Captcha Validation Failed" error in logs when having below code in jsp file: <liferay-captcha:captcha url="<%= captchaResourceURL %>"/>   ...
"log4j:configuration" must match
Issue Why does the warning "log4j: configuration must match" trigger? 2021-08-12 23:34:41.354 INFO  [main][ModuleFrameworkImpl:1587] Starting initial bundles log4j:WARN Continuable parsing error 33 and column 23...
Log file size is 0
Issue Why the other log files size is 0. The files are "host-manager.xxxx-xx-xx.log, localhost.xxxx-xx-xx.log, manager.xxxx-xx-xx.log". Environment Liferay DXP 7.2 Resolution The other log files...
What file upload protocol is used by Liferay?
Issue We need information about the file upload protocol that is used by Liferay in the file upload functionality from the users' browsers. This information is necessary to fix some network issues in the firewall and...
Upgrading From Fix Pack 8 to 11 Failed Due To NPE
Issue After upgrading from fix pack 8 to 11, the portal starts up with NPE. 2022-01-06 12:42:49.469 ERROR [default task-1][MainServlet:1168] com.liferay.portal.kernel.events.ActionException: java.lang.NullPointerException...
java.lang.RuntimeException: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG validation failed
Issue Why "LPKGVerify RuntimeException" triggers? SEVERE: Exception sending context initialized event to listener instance of class com.liferay.portal.spring.context.PortalContextLoaderListener...