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Knowledge Article TroubleShooting Sample
Introduction Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only...
Using Zapier to Sync Object Data with Google Sheets
Introduction You can use Liferay Objects with data integration tools to create automated tasks for syncing Object data with external services. These tasks are triggered using webhooks and can connect to...
JS file caching
Issue How to enable the cache for the JS file? On each page refresh, all default JS is getting called, impacting site performance. Environment Liferay Paas Liferay Quarterly Release Resolution While refreshing the...
Is JDK 21 supported by Liferay?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Supportability of JDK 21 for Liferay PaaS and...
Blank screen when downloading a folder as a zip file from the document library, when the title contains special characters
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a folder containing...
Show Number of Requests in Redirection > 404 URLs Tab
Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...
How apply changes to Tomcat's server.xml file in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml...
How to resolve a Jenkins "Failed to rotate logs" error when executing the Project Build Discarder
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent...
Ext module is not deployed with the cloud deployment process
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...
Performance issue: Liferay service getting restarted frequently
Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...
How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...
How to resolve Jenkins builds no longer completing after GitHub user contact adjustments
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...
How do I implement a JNDI database connection on Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...
Unable to send message: Could not convert socket to TLS
Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you...
How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment...
Liferay PaaS - DB user doesn't have super privileges for the database service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227...
Is it possible to change how much memory Gradle uses during a Liferay PaaS build in Jenkins?
Issue Since our Jenkins builds are using Gradle Daemons, we would like to increase the memory available to control how much memory Gradle uses, so that it is increased from this default: org.gradle.jvmargs=-Xmx512m...
How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins...
Before opening a ticket related to VPN on Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). The following article outlines a short checklist of...
Not able to download the logs of more than 10000 lines
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download...
How to generate the crt and key of a certificate on base64 for a custom domain on Liferay PaaS?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As stated on this documentation you'll need to add both the...
nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて
, knowledgeArticleType: , legacy: true, name: nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて, r_userToP2S3KnowledgeArticles_userId: 0, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...
AI
AI Liferay DXP integrates with external AI systems to enhance and accelerate your content creation and management processes. With easy-to-configure AI integrations, you can Accelerate content...
Cloud
Cloud Liferay DXP is prepackaged with all the configurations you need to host your application on the cloud. For more information on installing cloud-ready Liferay bundles, see Provisioning Liferay...
Configuring the Cloud Network
Configuring the Cloud Network Every environment has its own private network, so services from the same environment can communicate through secure protocols without interacting with the public...
Configuring a VPN Server
Configuring a VPN Server The following scenario walks through how to set up an IPsec or OpenVPN VPN server. Once a VPN server is configured, a secure connection can be established between an...
Custom Domains
Custom Domains With Liferay Cloud, you can connect custom domains to environment services with a DNS provider. First, register your custom domain with your environment's Load Balancer IP address....
Customizing Liferay DXP in the Cloud
Customizing Liferay DXP in the Cloud Client extensions are the primary means of extending Liferay. Build your client extensions independently in your own workspace, then deploy them to any Liferay...
Connecting a VPN Server to Liferay Cloud
Connecting a VPN Server to Liferay Cloud You can use Liferay Cloud's VPN feature to connect your Liferay Cloud services to external services on private networks, so you can operate an external...
Load Balancer
Load Balancer The Ingress Load Balancer gives internet access to your environment's services via proxied HTTP(S) connections using TLS (1.2 or 1.3) protocol. Each load balancer has a static IP that...
Private Network
Private Network Every environment has its own private network. This lets services from the same environment communicate through multiple secure communication protocols without having to interact...
VPN Integration Overview
VPN Integration Overview Liferay Cloud provides a VPN client-to-site connection that has port forwarding and redundant tunnels support. This feature is commonly used to connect a subscriber's...
Deploying Microservice Client Extensions to Liferay PaaS
Deploying Microservice Client Extensions to Liferay PaaS In most cases, you can deploy client extensions with Liferay PaaS similarly to self-hosted instances. Deploy frontend, configuration, and...
Using the Liferay DXP Service
Using the Liferay DXP Service The Liferay service is the heartbeat of any project in Liferay Cloud (SaaS or PaaS). It runs the application's Liferay DXP instance and interacts with other services...
Configuring the Liferay DXP Service
Configuring the Liferay DXP Service There are several methods available to configure DXP in Liferay PaaS: through the in DXP System Settings and through the use of config and property files. DXP...
Configuring Your Azure Repository
Configuring Your Azure Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's private...
Configuring Your Bitbucket Repository
Configuring Your Bitbucket Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's...
Deploying to the Liferay Service
Deploying to the Liferay Service As with other services, deploying custom additions involves adding your configurations or files to the appropriate locations in your Git repository. However,...
Setting Up Clustering in Liferay Cloud
Setting Up Clustering in Liferay Cloud This article outlines the steps necessary to configure clustering for your Liferay DXP instance in Liferay PaaS. Contents: Enable the Clustering...
Upgrading Your Liferay DXP Instance
Upgrading Your Liferay DXP Instance Every three months, Liferay releases a new quarterly release version of Liferay DXP that includes security and bug fixes, as well as enhancements. To upgrade to...