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Adding Reasons for Returns
Official Documentation
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Returns
Official Documentation
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Creating a Return
Official Documentation
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Shipments Management Reference Guide
Official Documentation
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Managing Subscriptions
Official Documentation
Managing Subscriptions In Liferay, you can manage orders and subscriptions under the Global Applications menu. Open the Global Applications (Applications Menu icon) menu and navigate to Commerce...
Terms and Conditions
Official Documentation
Terms and Conditions Liferay supports adding Terms and Conditions to an order through Payment and Delivery Terms. These are conditions upon which the buyer and seller both must agree. Payment Terms...
Shipments
Official Documentation
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Subscriptions
Official Documentation
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Suppliers
Official Documentation
Suppliers Liferay DXP 7.4 U84+/GA84+ Using Liferay's out-of-the-box supplier account type, you can cater to suppliers and their specific needs. Additionally, you can use the out-of-the-box...
Creating a Shipment
Official Documentation
Creating a Shipment Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the Processing phase. Creating a New...
Subscription Administration Reference Guide
Official Documentation
Subscription Administration Reference Guide Subscriptions are managed in the Subscriptions menu in the Global Menu. This article describes the various functions and fields available in the...
Supplier Role
Official Documentation
Supplier Role Liferay DXP 7.4 U84+/GA84+ To enable suppliers to manage their own catalogs and channels, you must add at least one user with the Account Supplier role to a supplier account. These...
Adding Reasons for Refunds
Official Documentation
Adding Reasons for Refunds While processing a refund, it is mandatory to select a reason to complete the transaction. Open the Global Menu (Global Menu) and navigate to Control Panel → System...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Official Documentation
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...
Shipment Life Cycle Overview
Official Documentation
Shipment Life Cycle Overview There are four stages for a shipment. Processing Ready to Ship Shipped Delivered Starting with Liferay DXP 7.4 U30/GA30, each shipment has an external reference...
Managing Subscriptions for Commerce 2.1 and Earlier Versions
Official Documentation
Managing Subscriptions for Commerce 2.1 and Earlier Versions For Commerce 2.1 and below, orders and subscriptions appear in the Control Panel. Open the Control Panel and navigate to Commerce →...
Payment and Delivery Terms
Official Documentation
Payment and Delivery Terms Liferay DXP 7.4 U16+/GA16+ Payment Terms Payment Terms govern the terms of a transaction between a buyer and seller. You can specify different Payment Terms for...
Payment Management
Official Documentation
Payment Management Liferay DXP 2024.Q1+/Portal GA112+ Using Liferay's new payment management application you can view online payments in detail and create refunds on them. To access this...
Returns Workflow
Official Documentation
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Canceling a Shipment
Official Documentation
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions
Official Documentation
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions Subscriptions are managed in the Subscriptions menu in the Control Panel. Navigate to the Control Panel → Commerce...
Supplier Account
Official Documentation
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Payments Reference
Official Documentation
Payments Reference The Payments application displays the following information about each payment entry. FieldDescription IDID of the payment or refund TypeSpecifies whether it is a payment or a...
Refunds
Official Documentation
Refunds Liferay's new Payments application supports the creation of refunds for online payments. Once processed, the refund goes back to the original payment method. There are two main steps...
Pricing
Official Documentation
Pricing Liferay provides a robust pricing system to fine-tune product prices. You can define multiple price entries for a single product SKU and determine which accounts, account groups, and...
Creating Tax Categories for Commerce 2.0 and Earlier Versions
Official Documentation
Creating Tax Categories for Commerce 2.0 and Earlier Versions Liferay Commerce uses tax categories to store and apply tax rates to channel products and shipping costs. Once a tax category is...
Setting Rates for Tax Calculations
Official Documentation
Setting Rates for Tax Calculations Define tax rates in Liferay Commerce using configurable tax engines and assign them to tax categories. You can then apply tax rates to channel products and...
Setting Rates for Tax Calculations for Commerce 2.1 and Earlier Versions
Official Documentation
Setting Rates for Tax Calculations for Commerce 2.1 and Earlier Versions Define tax rates in Liferay Commerce using configurable tax engines and assign them to tax categories. You can then apply...
Creating a Price List
Official Documentation
Creating a Price List You can create price lists to store SKU price entries that target specific accounts, channels, and order types. They're used when determining a product's unit price and...
Promoting Products
Official Documentation
Promoting Products There are several ways to promote your products in Liferay. To start off, you can create a discount that offers incentives to customers. You can also create promotions that show...
Setting Rates for Tax Calculations for Commerce 2.0 and Earlier Versions
Official Documentation
Setting Rates for Tax Calculations for Commerce 2.0 and Earlier Versions Define tax rates in Liferay Commerce using configurable tax engines and assign them to tax categories. You can then apply...
Pricing Engine Overview
Official Documentation
Pricing Engine Overview Catalogs contain products, and each catalog has its own default base price list and base promotion list. These lists store base price entries for all product SKUs in the...
Configuring Taxes
Official Documentation
Configuring Taxes Liferay Commerce provides flexible tools to manage taxes across different Products, Channels, and shipping configurations. You can define Tax Categories to group tax rates and use...
Creating Tax Categories
Official Documentation
Creating Tax Categories Liferay Commerce uses tax categories to store and apply tax rates to channel products and shipping costs. Once a tax category is created, you can use tax calculation engines...
Adding Products to a Price List for Commerce 2.1 and Earlier Versions
Official Documentation
Adding Products to a Price List for Commerce 2.1 and Earlier Versions Once you have a price list created, you can add products to it. This article describes two ways to add products to a price...
Applying Tax Rates
Official Documentation
Applying Tax Rates After adding tax rates to a Tax Category, you can apply them to Channel Products and shipping costs by assigning the Tax Category. Each applicable tax rate is calculated...
Managing Product Prices in Multiple Currencies
Official Documentation
Managing Product Prices in Multiple Currencies Liferay DXP 2025.Q2+ Buyers can shop in their preferred currency because of multi-currency support. When enabled, pricing adjusts based on the...
Pricing Configuration Reference
Official Documentation
Pricing Configuration Reference You can change the default discovery logic and other parameters of the pricing engine through system settings. To access these settings, open the Global Menu...
Creating a Discount
Official Documentation
Creating a Discount Follow the steps below to create a discount by selecting the discount type, the target customers, and setting the discount rates. Once the discount has been created, specify...
Adding Products to a Price List
Official Documentation
Adding Products to a Price List Once you've created a price list, create price entries to add product SKUs to it. These entries are used when determining a product's unit price and override an...