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Cannot access actionMapping variable when overriding a StrutsAction
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Issue When a StrutsAction is being overriden by a custom component, I cannot use the variable actionMapping in order to return an appropriate ActionForward object. Example: return...
Documents & Media URL format changed in DXP 7.4 u36+
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Issue Document & Media Latest Version URL in DXP 7.4 u36+ has changed such that the groupid, folderId and UUID no longer is available from the URL. Previous upload URLs had a format of...
Is using MySQL 5.6 with collation CHARACTER SET utf8mb3 recommended?
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Issue Using Liferay 7.0 with MySQL 5.6 with collation CHARACTER SET utf8mb3 has certain limitations.  Environment Liferay 7.0 Resolution By default, Liferay creates database tables in MySQL 5.6 with utf8mb3...
Database registration value for the custom field：checkbox
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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
If you change the screen name in the API, the My Dashboard URL is not changed.
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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
sun.reflect.Reflection.getCallerClass Warning message during portal startup
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Issue You might encounter the following error message during portal startup if you use Java 11: WARNING: sun.reflect.Reflection.getCallerClass is not supported. This will impact performance. Environment DXP 7.0+ ...
Using web.server.https.port property with multiple values
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Issue Does web.server.https.port / web.server.http.port property allow multiple values assignment? In case user needs to use two ports, should this property be used with 2 values? Environment Liferay DXP [all...
Attribute in portlet session cannot be found from theme
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Issue Set an attribute in a portlet's session, like this: @Override public void render( RenderRequest renderRequest, RenderResponse renderResponse) throws IOException, PortletException { HttpServletRequest...
"Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" error while server restart
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Issue "Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" error has been observed while server restart. Environment Liferay DXP 7.2 Resolution If you have a cluster setup and you have restarted one of...
Custom service does not work using API JSON
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Issue We developed a custom service using service builder. The service method receives a string as parameter. We access it through JSON API. When the string length is short (some hundred of kilobytes), the service...
Column publishDate Liferay upgrade error
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Issue When upgrading Liferay the error "Column publishDate does not exist in table Layout" appears. Environment DXP 7.0 DXP 7.3 Resolution To resolve this behavior, open a help center ticket to request a hotfix...
Redirect URL not working in DXP 7.4
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Issue Redirect URL is not working in DXP 7.4 Back Button doesn't work in a DXP 7.4 environment with redirects configured. Environment DXP 7.4 Resolution redirect.url.security.modehas been removed in DXP 7.4 from...
When to Start Checking Web Content when Reservation Submission is Made
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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
module.framework.system.packages.extra Moved From portal.properties to system.properties
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Issue After attempting an upgrade to DXP 7.4 Update 49 we are experiencing issues that suggest the below property may have been deprecated or moved. module.framework.system.packages.extra=/ Environment DXP 7.4 Update...
Is it possible to customize Liferay's core libraries?
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Issue What happens if a user encounters an issue that can be resolved by customizing Liferay's core libraries, such as the 'AutoDeployDir.java' class? Is this the right approach? Environment Liferay DXP [all...
NullPointerException in com.liferay.layout.page.template.service when upgrading from 7.0
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Issue Following error appears when upgrading from 7.0 to 7.4 if page template has no name: Caused by: java.lang.NullPointerException at...
Web Content does not appear in Web Content Display after upgrade
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Issue After upgrading Liferay from an older version to a newer version, web content that was created with the older version is not showing up in the Web Content Display Widget as an option to be selected.   Environment...
TemplatePortletPreferences.reset() is not available
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Issue A Web Content Template from previous versions with the following code is rendered: <#assign journalArticlePreferencesMap = {   "portletSetupPortletDecoratorId": "barebone",   "groupId": "54321",   "articleId":...
Unable to sync callable error during upgrade
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Issue You might encounter the following error during your upgrade attempt: ERROR [main][DependencyManagerSyncImpl:54] Unable to sync callable java.lang.NullPointerException: null   at...
Installing hotfix on weblogic server
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Issue How to install the hotfix on weblogic server Environment Liferay DXP 7.0 - 7.4 Resolution Although this documentation explains Setting Up the Patching Tool in Weblogic, here are the easy steps Check...
P_AUTH is ignored when using JSONWS API
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Issue When using JSONWS API with the P_AUTH parameter instead of credentials (email/password), the response is HTTP code 403: Forbidden. Environment Liferay DXP (any version) Resolution According to our...
Illegal mix of collations during upgrade process
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Issue You might encounter the following error or similar during the upgrade process if your database's collation differs from the collation of the tables: com.liferay.portal.kernel.upgrade.UpgradeException:...
Deprecated redirect URL portal properties
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Issue Migrating from Liferay 7.2 to Liferay 7.4, we noticed that the usual redirection properties have been deprecated. We are using the below properties in the portal-ext.properties: redirect.url.security.mode=domain...
Is there an official docker image I can use with Alpine OS?
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Issue I noted that Alpine OS is no longer available in the newer Liferay DXP docker images, they use Ubuntu instead I would like to know if Liferay plans to include Alpine OS again Environment Liferay DXP 7.0+ Resolution...
After creating a new instance, we cannot log in to it.
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Issue We have created a new instance using the example.com domain. After creating it, we cannot log in to the new instance using the user: test / password: test credentials. What can we do to solve our problem?...
Headless API is unable to get global vocabularies on virtual instance
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Issue Unable to fetch the global vocabularies on virtual instance using Liferay headless API Steps to Reproduce: Create a virtual instance (Control Panel > Virtual Instances)  Get the virtual instance "Global" Site...
The user is redirected back to the Calendar page
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Issue Pagination does not work in the manage calendars section (Liferay DXP Calendars). When the user attempts to change the quantity table number, he is redirected to the calendar page, and the pagination buttons...
Cluster instability
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Issue Liferay clustering with jGroups has been bound to HTTP thread and can cause severe cluster instability "ajp-nio-10.141.26.102-8009-exec-189" #12374 daemon prio=5 osprio=0 tid=0x00007f1d18097ac0...
Cache eviction strategies of Liferay Clusters
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Issue When a cache eviction order is emitted on a node, is an eviction message also sent to the other nodes? Is replication the default behavior in a clustered environment? When the cache expiration time is...
Is there a Headless API to retrieve a User Profile Image?
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Issue I would like to retrieve a user profile image via Headless API. Environment DXP 7.4 Resolution Currently, there is no Headless API for retrieving User Profile Images. Additional Information A feature...
What is 224.0.75.75:7500 in Unicast Cluster
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Issue When configuring unicast cluster, the following ip/port combination is opened: 224.0.75.75:7500 Environment Liferay cluster with unicast (TCP) configuration. Resolution Is a diagnostic address opened by...
Users can't see all of their own roles when they make a my-user-account headless API call
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Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their...
Boot Delegation List Did Not Upgrade Correctly
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Issue We are seeing the following errors in the console log after upgrading: ERROR - NoClassDefFound ERROR - Unable to Execute Method ProcessMax  ERROR - Expando Bridge Cannot be Found Environment DXP 7.1 DXP 7.2 DXP...
Generating an encrypted certificate for SAML assertions in Liferay DXP 7.0
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Issue We use Liferay as SAML Service Provider and we want to generate an encrypted certificate in order to encrypt SAML assertions. Environment Liferay DXP 7.0. Resolution Unfortunately, this functionality is not...
Newly created Virtual instance becoming the main instance
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Issue After creating the new virtual instance the newly created instance becomes the main instance and the System Setting has been shifted to the new instance. Environment Liferay DXP 7.0 Resolution This issue is due...
Is Windows Server 2022 supported?
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Issue We would like to use Windows Server 2022 as our Operating System but we see that it is not listed in the Compatibility Matrix Environment Liferay DXP 7.0+ Resolution Windows Server 2022 is not supported as of yet....
The server is starting up with a broken UI
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Issue Even after clearing the temporary folders, the portal does not start up properly after installing a new hotfix: INFO [main][ModuleFrameworkImpl:1971] Starting web bundles ERROR [Start Level: Equinox...
Server shuts down abruptly when installing hotfixes in Docker
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This resolution describes hardware recommendations that should only be implemented at the discretion of your team. Liferay Support is not required to make any hardware recommendations or offer any guidance on hardware...
Not possible to add Custom Entry on page
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Issue Mapping with Custom Objects is not working on Pages Steps to Reproduce: 1) Menu > Control Panel > Objects 2) Create a Custom Object 3) Navigate to Custom Object and click on the Fields tab 4) Add a Custom...
java.net error URISyntaxException:Illegal character in path at index 0 occurred during the export process
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Issue While exporting web content, users keep running into errors, but the export is still successful despite the number of errors. Steps to reproduce: 1) Startup DXP 7.3 u23 2) Create a structure with 'text',...