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Blank screen when downloading a folder as a zip file from the document library, when the title contains special characters
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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a folder containing...
Will the uploaded files get written to the tomcat /temp directory before moving to DB if setting dl.store.impl=com.liferay.portal.store.db.DBStore
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Issue When setting the following property, whether the uploaded files will be written to the tomcat /temp directory before moving to DB. dl.store.impl=com.liferay.portal.store.db.DBStore Environment Liferay DXP 7.2...
"java.sql.SQLSyntaxErrorException: Specified key was too long; max key length is 767 bytes" is thrown when upgrade Liferay
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Issue I tried to upgrade the portal from DXP 7.3 U33 to DXP 7.4 U92, but the process failed. The upgrade logs show this message: ERROR [main][UpgradeStepRegistratorTracker:187] Failed upgrade process for module...
java.lang.StackOverflowError while upgrading caused by getSuperLocale
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Issue Upgrading the database with the database upgrade tool fails, with the following (or similar) messages in the logs INFO  [main][UpgradeProcess:145] Failed upgrade process...
I would like to know more about the counter count-up conditions.
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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Configure New Relic in Liferay PaaS
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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Note: New Relic is a third party monitoring tool, use this...
The requested resource could not be found errors
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Issue The user dashboard and profile page are not accessible on the JBoss server Steps to reproduce: 1) Set up a clean instance of Liferay 7.4 on JBoss EAP 7.4 2) login with admin (test user) 3) Navigate to the...
"Someone may be trying to circumvent the permission checker" errors shown in the logs
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Issue The following message is identified in the logs: May 10 11:28:27.159 build-3348 liferay[liferay-64c4b97d99-nvp2x] [dxp] ERROR [http-nio2-8080-exec-18][IncludeTag:128] Current URL...
StackOverflowError related to locales during upgrade
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Issue You might encounter an issue where you receive a StackOverflowError during your upgrade process, such as this: ERROR [main][ROOT:56] bundle com.liferay.portal.verify.extender:7.0.24...
Log4J 2 is required
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Issue When system starts, following error message is showed in the log: ERROR [Start Level: Equinox Container: 6841ecc3-6984-4344-8287-86848c86a132][Log4jConfigUtil:53] Log4J 2 <Configuration> is required...
Error updating DXP 7.4: Major upgrade finished with result failure
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Issue We are updating DXP 7.4 from Update-X to Update-Y following this article https://help.liferay.com/hc/es/articles/4415761553677 Also we followed this article too:...
ExportImportServiceConfigurationUpgradeProcess hangs indefinitely
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Issue Upgrading to DXP 74U82+ hangs in ExportImportServiceConfigurationUpgradeProcess (v1.0.2) upgrade process: INFO [main][UpgradeProcess:127] Upgrading...
Custom Service builder cannot satisfy some dependencies when Liferay-Require-SchemaVersion is not present or incorrect
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Issue Dependency issues when deploying a custom Service Builder module, because Liferay-Require-SchemaVersion is missing or not correct. Some issues are found after running ds:unsatisfied in the GoGo...
Error: Could not find or load main class when upgrading Liferay version using Upgrade Tool
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Issue When attempting to upgrade the Liferay version using the Upgrade Tool users are met with the following error message: "Error: Could not find or load main class [class name]", and the upgrade fails to...
How to modify web content by editing database field
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Issue On 7.4 there is no content field on JournalArticle table, so you can't search here this content or modify it quickly. Environment DXP 7.4 Resolution Knowing that on DXP 7.4 content field was removed...
Interval is either equal or less than 0 error during upgrade
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Issue You might encounter the following error during upgrade attempt to Liferay DXP 7.4 U69+: ERROR [main][ROOT:47] bundle com.liferay.portal.scheduler:8.0.32...
SQLException: Index column size too large. The maximum column size is 767 bytes.
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Issue I used a copy of Production database (MySQL) to test upgrading from Liferay 7.4 U62 to U90. The upgrade was failed with the following error: INFO [main][UpgradeProcess:118] Upgrading...
Error updating DXP 7.4: Upgrade process failed or upgrade dependencies are not resolved
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Issue We are updating DXP 7.4 from Update-X to Update-Y following this article https://help.liferay.com/hc/es/articles/4415761553677 But when system boots with the Update-Y installed, following message is showed in...
Multiple Nullpointer warnings while upgrading in DDMFieldUpgradeProcess
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Issue Many warnings appears while upgrading Liferay DXP 7.4 from previous versions, affecting the DDMFieldUpgradeProcess (v4_1_0): INFO [main][UpgradeProcess:118] Upgrading...
Unable to see upload option under 'Talend' tab
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Issue The user is not able to see the upload option for the file in the 'Talend tab' of the job scheduler. Steps to reproduce: Start DXP server Navigate to Control Panel > Job Scheduler Click on the add button to...
The custom scheduler is not working after upgrading from 7.4 U62 to U90
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Issue We have written a scheduler which works perfectly in 7.4 U62, but when we updated our bundle to 7.4 U90, it is not working.    Environment Liferay DXP 7.4   Resolution Due to the changes by LPS-176754, please adapt...
"HTTP/1.1 413 Request Entity Too Large" Error encountered when reindexing
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Issue We encountered the error below while reindexing:  Error reindexing all com.liferay.journal.model.JournalArticle for company: 10157 com.liferay.portal.kernel.log.LogSanitizerException: java.lang.RuntimeException:...
Error ORA-01461 and Oracle ojdbc11.jar version
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Issue During upgrade to DXP 7.4 using an Oracle database, some errors happen with this pattern: ... ORA-01461: can bind a LONG value only for insert into a LONG column_ ... Environment Liferay DXP 7.4 ojdbc11.jar...
SOAP service list API is exposed to non-authorized guest users
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Issue SOAP service list API found at http://[host]:[port]/api/axis is exposed to external guest users even with it configured to display locally only. The following property is set in portal-ext.properties:...
After upgrading 7.4, a new Tunnel Authentication entry is created
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Issue After upgrading to 7.4 from previous versions or Updates, there is a new /api/liferay/do entry in Tunnel Authentication configuration (Control Panel > System Settings > API authentication > Tunnel...
How to reduce disk space used by Document previews
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Issue We have noticed that half of the backup size corresponds to Document previews from the Document Library. Is there a way to clean up these files and reduce the backup size? Environment Liferay DXP 7.1 Liferay...
Is JDK 17 supported by Liferay?
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Issue We would like to use JDK 17 but we see that it is not listed in the Compatibility Matrix Environment Liferay DXP 7.0+ Resolution JDK 17 is not supported as of yet. However, it is already being considered The same...
Manually Installing Liferay Connector to SAML 2.0
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Issue We need to manually install and/or update the Liferay Connector to SAML 2.0. This is primarily done for security reasons, such as a Liferay bundle being firewalled off the internet.  Environment DXP 7.3...
How to send notification based on site with groupid
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Issue When having two separate sites, we want to create different notification for each, but we can't set separate notifications for different sites with the condition: groupId==<groupId of your site>. If we create...
How to create GraphQL request to Filter Content Structures
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Issue When trying to filter Content Structure ( WebContent > Structures ), and using a wrong syntax, you might get any of the following errors: Exception while fetching data (/contentStructureStructuredContents) :...
Should LDAP verify that user images exist in the Document Library?
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Issue Some user images are missing from my Document Library, but they still have references in the IMAGE table in the database. As a result, LDAP doesn't re-import the user images during an LDAP import. Should...
Which folders can be cleared in the Tomcat bundle while restarting Liferay?
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Issue which folders can be cleared in the Tomcat bundle before restarting Liferay? Environment Liferay DXP 7.0 - 7.4 Resolution The following folders can be cleared: osgi/state {Liferay_home}/work {tomcat_home}/temp...
Headless API returns 20 entries on certain GET methods
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Issue Headless API only displays 20 entries on certain GET methods Environment Liferay DXP 7.4 Resolution The resulting 20 records is because of the default pageSize value. If you would like to adjust the number of records...
Users are getting different behaviors when accessing different URLs as their virtual hosts
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Issue The environment is set up so that 2 different domains are acting as their virtual hosts When a user accesses one domain and logs in, and then switches to the other domain name, they find that user sessions are...
Sometimes not getting full captcha text in the image
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Issue Full captcha is not visible sometimes, which degrades the user experience as the user needs to refresh the captcha image trying to get a full image in order to pass the captcha test. Environment Liferay DXP...
Azure Active Directory authentication between DXP and underlying database
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Issue I have a question regarding regarding the SQL AAD Integrated authentication. Is it supported (or not) for ManagedIdentity?  Connect using Azure Active Directory authentication - JDBC Driver for SQL Server | Microsoft...
AnalyticsEventModelImpl error during upgrade via Liferay Upgrade Planner
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Issue While upgrading using Liferay Upgrade Planner, the AnalyticsEventModelImpl.java class encounter some errors The following errors are readable:...
java.util.zip.ZipException: Invalid CEN header (invalid zip64 extra data field size) when starting dxp using JDK 11.0.20
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Issue Start DXP against JDK 11.0.20, the following error is reported in the log: ERROR [main][ModuleFrameworkImpl:417] null org.osgi.framework.BundleException: Error occurred installing a bundle. at...
I cannot update the Payment status of an Order through PATCH request
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Issue Order Payment status does not change after sending a PATCH request, for example: { "paymentStatus": 1 } Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed...
Firewall is blocking special characters
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Issue Particular variables or special characters, like "@" and "$," are present in the URLs that the security layer blocks. Some security rules do not allow special characters like "@" and "$" in the URLs used when...