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Feature
Upgrading to a High Availability Subscription
Official Documentation
Upgrading to a High Availability Subscription In many cases, the standard subscription plan for Liferay Cloud is sufficient to ensure quality performance for a live project. As your needs change,...
Support and Troubleshooting
Official Documentation
Support and Troubleshooting Troubleshooting Troubleshooting Tools and Resources Reading Liferay Cloud Service Logs Shell Access Troubleshooting Services Disaster Recovery Overview ...
Liferay Cloud Support
Official Documentation
Liferay Cloud Support Liferay is committed to providing excellent service and customer experience. Liferay Cloud customers have several means to contact support, including opening a Support ticket...
Information Security and Liferay Cloud
Official Documentation
Information Security and Liferay Cloud Liferay takes security on the cloud very seriously and has published the following documents on our compliance with the SOC 2 and ISO 27001:2013 standards: ...
Managing Secure Environment Variables with Secrets
Official Documentation
Managing Secure Environment Variables with Secrets Secrets allow you to securely store variables for any environment within Liferay Cloud. Whereas any user with permission to view your Liferay...
Configuring Cross-Region Disaster Recovery
Official Documentation
Configuring Cross-Region Disaster Recovery Liferay Cloud provides two ways for customers to take advantage of the Disaster Recovery (DR) procedure in the case of major incidents: Automatic Disaster...
Creating Thread and Heap Dumps
Official Documentation
Creating Thread and Heap Dumps When you are experiencing issues with your Liferay service's performance, you may need to take thread or heap dumps to help you or Liferay Cloud Support optimize your...
Troubleshooting Tools and Resources
Official Documentation
Troubleshooting Tools and Resources When you have an issue with your site, you need tools to diagnose and resolve technical issues quickly. Liferay Cloud provides you with tools and resources for...
Self-Healing
Official Documentation
Self-Healing The self-healing functionality of Liferay Cloud detects if a service or application has become unresponsive and automatically initiates procedures to recover the unresponsive service....
Tuning Security Settings
Official Documentation
Tuning Security Settings Here are a list of best practices for tightening and maintaining your Liferay PaaS project's security, including networking practices, data security, and general security...
Using SSO with Liferay Cloud
Official Documentation
Using SSO with Liferay Cloud Customers may use their SAML 2.0 compliant single sign-on Identity Providers to authenticate users with the Liferay Cloud platform. Here is the process to enable this...
Web Application Firewall
Official Documentation
Web Application Firewall Liferay Cloud 5.x.x Liferay Cloud includes a web application firewall called ModSecurity. It inspects requests sent to the web server against a predefined set of custom...
Liferay Cloud Platform Status
Official Documentation
Liferay Cloud Platform Status The Liferay Cloud Platform is comprised of multiple systems. Users can view the status of Liferay Cloud Platform systems, incident history, and planned maintenance...
Maintenance and Downtime
Official Documentation
Maintenance and Downtime Sometimes, big changes in the underlying infrastructure of a project may cause downtime. When planning for these changes, you can enable maintenance mode to redirect...
Shell Access
Official Documentation
Shell Access The command-line tools in Liferay Cloud contribute to the developer's workflow by delivering speed, control, traceability, scripting, and automation capabilities. Shell access makes it...
Support Access
Official Documentation
Support Access Support Access is an optional setting that expedites troubleshooting by giving Liferay engineers direct access to a Liferay Cloud project environment. Liferay Cloud administrators...
Disaster Recovery Overview
Official Documentation
Disaster Recovery Overview Liferay Cloud offers two strategies for disaster recovery: Automatic and Cross-Region. Automatic Disaster Recovery Strategy Liferay Cloud performs automatic disaster...
Enabling Glowroot on PaaS
Official Documentation
Enabling Glowroot on PaaS Liferay DXP 2023.Q4+/Portal GA100+ Glowroot is included with Liferay in the /opt/liferay/glowroot folder. If you're running Liferay in a clustered environment, enable...
Reading Liferay Cloud Service Logs
Official Documentation
Reading Liferay Cloud Service Logs Environment logs are crucial for diagnosing and resolving technical issues in a project. Liferay Cloud provides a variety of environment logs that users can...
Troubleshooting Services
Official Documentation
Troubleshooting Services Services are the core of a Liferay Cloud environment. This article covers troubleshooting techniques that can be used to investigate and address issues that may arise with...