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Returns Workflow
Official Documentation
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Canceling a Shipment
Official Documentation
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions
Official Documentation
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions Subscriptions are managed in the Subscriptions menu in the Control Panel. Navigate to the Control Panel → Commerce...
Supplier Account
Official Documentation
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Payments Reference
Official Documentation
Payments Reference The Payments application displays the following information about each payment entry. FieldDescription IDID of the payment or refund TypeSpecifies whether it is a payment or a...
Refunds
Official Documentation
Refunds Liferay's new Payments application supports the creation of refunds for online payments. Once processed, the refund goes back to the original payment method. There are two main steps...
Pricing
Official Documentation
Pricing Liferay provides a robust pricing system to fine-tune product prices. You can define multiple price entries for a single product SKU and determine which accounts, account groups, and...
Creating Tax Categories for Commerce 2.0 and Earlier Versions
Official Documentation
Creating Tax Categories for Commerce 2.0 and Earlier Versions Liferay Commerce uses tax categories to store and apply tax rates to channel products and shipping costs. Once a tax category is...
Setting Rates for Tax Calculations
Official Documentation
Setting Rates for Tax Calculations Define tax rates in Liferay Commerce using configurable tax engines and assign them to tax categories. You can then apply tax rates to channel products and...
Setting Rates for Tax Calculations for Commerce 2.1 and Earlier Versions
Official Documentation
Setting Rates for Tax Calculations for Commerce 2.1 and Earlier Versions Define tax rates in Liferay Commerce using configurable tax engines and assign them to tax categories. You can then apply...
Creating a Price List
Official Documentation
Creating a Price List You can create price lists to store SKU price entries that target specific accounts, channels, and order types. They're used when determining a product's unit price and...
Promoting Products
Official Documentation
Promoting Products There are several ways to promote your products in Liferay. To start off, you can create a discount that offers incentives to customers. You can also create promotions that show...
Setting Rates for Tax Calculations for Commerce 2.0 and Earlier Versions
Official Documentation
Setting Rates for Tax Calculations for Commerce 2.0 and Earlier Versions Define tax rates in Liferay Commerce using configurable tax engines and assign them to tax categories. You can then apply...
Pricing Engine Overview
Official Documentation
Pricing Engine Overview Catalogs contain products, and each catalog has its own default base price list and base promotion list. These lists store base price entries for all product SKUs in the...
Configuring Taxes
Official Documentation
Configuring Taxes Liferay Commerce provides flexible tools to manage taxes across different Products, Channels, and shipping configurations. You can define Tax Categories to group tax rates and use...
Creating Tax Categories
Official Documentation
Creating Tax Categories Liferay Commerce uses tax categories to store and apply tax rates to channel products and shipping costs. Once a tax category is created, you can use tax calculation engines...
Adding Products to a Price List for Commerce 2.1 and Earlier Versions
Official Documentation
Adding Products to a Price List for Commerce 2.1 and Earlier Versions Once you have a price list created, you can add products to it. This article describes two ways to add products to a price...
Applying Tax Rates
Official Documentation
Applying Tax Rates After adding tax rates to a Tax Category, you can apply them to Channel Products and shipping costs by assigning the Tax Category. Each applicable tax rate is calculated...
Managing Product Prices in Multiple Currencies
Official Documentation
Managing Product Prices in Multiple Currencies Liferay DXP 2025.Q2+ Buyers can shop in their preferred currency because of multi-currency support. When enabled, pricing adjusts based on the...
Pricing Configuration Reference
Official Documentation
Pricing Configuration Reference You can change the default discovery logic and other parameters of the pricing engine through system settings. To access these settings, open the Global Menu...