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How can I resolve "Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" errors?
Legacy
Issue I am seeing the following error in my clustered environment: com.liferay.portal.kernel.messaging.MessageListenerException: java.lang.IllegalStateException: Unable to get portal cache manager...
Accessing a Service Builder module from a Spring MVC portlet in Liferay DXP
Legacy
Issue When a Spring MVC portlet is trying to call a Service Builder service, there are java.lang.ClassCastExceptions in the logs. For example: ERROR [http-nio-8080-exec-5][DispatcherPortlet:428] Could not...
Known Issue: Adjusting Calendar Notification Template fields to be greater than 75 characters results in “Portlet is temporarily unavailable" and JDBCExceptionReporter errors
Legacy
Issue When attempting to edit the fields for a calendar email notification template (such as the "From Name" and "From Address" in the "Invite Email" template), if the combined values of the two fields are too long...
Session timeout problems in Azure related environments
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Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP...
Adding custom preferences to Spring MVC Portlet
Legacy
Issue We've create a new Spring MVC Portlet and we'd like to configure it with some custom portlet preference. How can we do it? Environment Liferay DXP Resolution Once you've created your Spring MVC Portlet you...
Failed upgrade process com.liferay.asset.display.page.internal.upgrade.v2_3_2.UpgradeAssetDisplayPageEntry
Legacy
Issue The following error is thrown while upgrading a DXP 7.3 instance:...
"Service "com.liferay.portal.kernel.cache.MultiVMPool" is unavailable" errors in the logs during startup
Legacy
Issue The following error can be seen in the logs multiple times during server startup ERROR [Start Level: Equinox Container: 30e307ea-2db2-001b-1b24-8fe7a9e210b3][ServiceProxyFactory:265] Service...
How to generate multiple Java Thread Dumps in Linux and Windows
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Issue In case of a throughput issue, the Liferay support service usually asks to take some java thread dumps from the Liferay server, in an interval of 1-2 seconds. Taking several thread dumps, allows you to detect if a...
Layout module upgrade fails with NoSuchGroupException when moving up to dxp-14 fix pack
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Issue After installing dxp-14 fix pack, start up fails due to the layout module upgrade failure. ERROR [main][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.layout.impl...
After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error
Legacy
Issue After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error. The trace is: ERROR [fileinstall-directory-watcher][ContextLoader:350] Context initialization failed...
Bidirectional Synchronization with Google Calendar
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Issue How to configure the Calendar widget to get Bidirectional Synchronization with Google Calendar? Environment Liferay DXP 7.0+ Resolution Bidirectional Synchronization with Google Calendar is not supported in...
Empty string is considered as null in the parameter map
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Issue Is there any specific reason why the empty String in the parameter map is considered Null? Steps to Reproduce: Deploy the com.mycompany.my.icefaces.portlet. The portlet has a example <ace:datatable> with...
Unresolved requirements using a class from util-java in custom development
Legacy
Issue Trying to use a class from /util-java, such as com.liferay.util.Normalizer, in a custom development by adding to build.gradle the dependency compileOnly group: "com.liferay.portal", name:...
Are directories "document_preview" and "document_thumbnail" strictly necessary to upgrade to DXP?
Legacy
Issue During the upgrade, there are usually many thumbnails and previews, which could significantly increase the duration of the upgrade. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution It's not necessary to...
Startup errors after installing DXP 7.3 Fix Pack 2
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Issue After installing Fix pack 2, errors like the following are shown in the server boot log: 2021-07-02 08:21:57.763 ERROR...
Special Characters are Escaped in Salesforce Chat
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Issue Special characters are escaped when using the Salesforce Snap-In Chat in Liferay. Environment Liferay DXP Resolution Since Salesforce Snap-In Chat is a third-party add on, and no core Liferay issue has been...
A servlet matching the filter (servlet.init.private=false)(servlet.type=friendly-url) is unavailable
Legacy
Issue The following WARN message is obtained during the portal startup: 2020-02-07 09:02:43.401 WARN  [http-nio-9090-exec-7][PortalImpl:6752] javax.servlet.ServletException: A servlet matching the filter...
Fetch forms through API in Liferay DXP 7.1 and above
Legacy
Issue I would like to fetch forms with the DDLRecordSetLocalServiceUtil.getRecordSets(groupId) API call, but it only returns DDL records and not any forms.  Environment DXP 7.1 - DXP 7.3 Resolution Since DXP...
Schedulers are not initialized as intended in a clustered environment
Legacy
Issue In a clustered environment if we restart the nodes at the same time for a deployment, schedulers and information can be lost.  Environment Liferay DXP 7.3 Resolution The issue described above is...
How do I disable the Trial license within a Liferay DXP image?
Legacy
Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed...